Privacy policy

At Eco-Feu, we respect and protect the privacy of our customers. This privacy policy outlines how we collect, use, and protect the personal information that you provide to us when you use our online store.

Information We Collect:

We collect personal information that you provide to us when you register for an account, make a purchase, or sign up for our newsletter. This may include your name, email address, shipping and billing address, payment information, and other relevant information necessary to complete your order. We may also collect information about your device and browsing behavior on our website through cookies and other tracking technologies.

How We Use Your Information:

We use your personal information to process your orders, deliver products and services, and communicate with you about your purchases. We may also use your information to send you promotional emails or newsletters about our products and services, but only if you have explicitly consented to receive such communications. We may also use your information for fraud prevention, and to comply with legal obligations.

How We Protect Your Information:

We use reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We employ secure socket layer (SSL) encryption to protect the transmission of sensitive information, and we store your data in secure servers with restricted access.

Sharing Your Information:

We may share your personal information with third-party service providers who help us deliver products and services to you, such as shipping companies and payment processors. We may also share your information with law enforcement or government agencies in response to a legal request, or to protect our rights or the safety of our customers.

Your Rights:

You have the right to access and correct your personal information, as well as the right to request that we delete your information. You can opt out of receiving promotional emails or newsletters by clicking the “unsubscribe” link in the email. Please note that we may still need to contact you regarding your orders, even if you opt out of promotional communications.

Changes to this Privacy Policy:

We reserve the right to make changes to this privacy policy at any time. We will notify you of any changes by posting the updated policy on our website. Your continued use of our website after the updated policy is posted constitutes your acceptance of the changes.

If you have any questions or concerns about our privacy policy or our use of your personal information, please contact us at info@eco-feu.com.